FAQ - Template Maintenance

- What's the difference between a Classic Template and a Local Template?

       A Classic Template is a new name for Local Template on the Template Maintenance application to separate itself from the new buttons, Local EBuilder Templates and Global EBuilder Templates (not to be confused with Global Template). 

       A Local Template is a group where all Classic Templates created are found when locating and inserting them in the Editor.

- Can I use images I already have in my Image Library?

       Yes, clicking “Browse” on an image content block brings you to the Image Selector, which ties directly into your Image Library. From here, you can browse all your existing images as well as upload new images as needed

- Will other club admins be able to access the templates I create?
       Yes, the Template Maintenance module is built for full team collaboration, so any administrator who has access to this module will be able to view and modify any existing templates. However, administrators who don’t have access to the Template Maintenance module will still be able to pull the pre-built templates in during their email send process.

- Will my old/existing templates be transferable to the new system?
       Any template built with existing tools in MembersFirst will not be transferable to the EBuilder system. However, no email functionality is being taken away, so you can use the old/existing templates while you get used to the new system and build out new, possibly better, versions.

- What are Template Groups?
       Template Groups allow you to categorize your email templates to improve search and organization. Note: When creating Template Groups for EBuilder, be sure to select the “Use Group for EBuilder Templates?” checkbox.

- Can I put a background or a border around areas of my template?

       You can, borders and background colors can be used to contain or distinguish certain areas of a template, or the template as a whole. These can be added by clicking on a full row in your template. In the sidebar, the Row Properties menu will appear, which includes the options of “Row Background Color” and “Content Area Background Color”. If you scroll further down, there are also options to add a “Content Area Border” (for content width only) and a “Border” (for full row width).

- Can I manually edit the HTML for my template?
       Unfortunately no, the EBuilder editor is built with the intention of simplifying the template creation process and ensuring a reliable final result. Because of this, direct manipulation of the HTML code is not available. If you’d like to work with template HTML, you’ll be able to do so with the classic editor.

- How do I build templates while considering all device displays?
       The EBuilder provides you with the ability to actively build in either Desktop view or Mobile view with a simple toggle to switch views. This enables you to build with a mobile-first mentality. The Preview interface also includes a Dark Mode Preview option which allows you to see how the template will appear on a device that has dark mode enabled.

If you have any further questions on Template Maintenance, please submit them to the IT Department Here!